The Patient Care Board project goal was to make our patient care boards more interactive for our Neonatal Intensive Care Unit (NICU) parents and care teams allowing families to feel more involved in the care of their baby. The process included surveying staff and families about what they would change about our current care boards and implementing those changes in our new design. 

The care boards have been utilized for the last 3 months at patients’ bedsides. Staff and families have been oriented to the board and encouraged to interact with them. When staff and parents were asked if the new care boards are useful and visually pleasing,  both groups shared positive feedback with minimal suggested changes.  

A NICU mom stated, “I love the family messages section on the care board.  I used the board to communicate to the nurses’ which outfits I wanted my little one to wear for the first time.”  

NICU nurses like the ease of finding parent information, especially information needed to call families for timely updates or logging in for a video visit when parents are unable to visit their baby.