Caring Science serves as the theoretical framework for the Northern California Kaiser Permanente nursing professional practice model. Utilizing criteria that assess a nurse’s demonstration of this framework align and demonstrate its value to nursing practice. Caritas Processes are the foundation for nurses who exemplify the science of caring. Caring is a common characteristic of nurse’s that are recognized for DAISY Awards but voting criteria may not be effective at objectively measuring this trait.
An anonymous, voluntary survey was created to evaluate user experiences related to perceptions, preferences and experiences when utilizing the various DAISY nomination scoring tools. It consisted of 10 questions with responses measured in a 5-point Likert scale and one optional open-ended comment. Responses were received from eleven people from 10 different medical centers and seven members from the DAISY committee that utilize the Caritas Processes. Responses from the two groups were compared against each other to evaluate the user experience of voting for DAISY honorees using different criteria and processes.
This process was compared to the voting processes at 10 other medical centers and participants reported more favorable scores in reliability, efficiency, ease of use, confidence in results, having distinct criteria, being equitable to all nominations and being free from bias. Eighty six percent of the Caritas Process group was “very likely” to recommend their nomination voting tool compared to 45% of those using other tools. Incorporating Caritas Processes into nursing recognition criteria can reduce challenges regarding equitable voting process and enhance the ability to effectively identify a deserving honoree. Standardizing recognition criteria to reflect the practice model can demonstrate an alignment of values.
These findings were presented as a podium presentation at the Kaiser Permanente Northern California Research and Innovation Academy annual conference by DAISY committee members Yasmeen Boulware, BSN, RN and Breen Murphy, BSN, RN, IBCLC. The project has been the impetus for a pending primary research project to determine if incorporating the Caritas Processes in DAISY recognition will enhance nurses’ sense of purpose, connection or professional fulfillment.