Lisa Tran, BSN, RN, a 6-year Kaiser Permanente employee, was initially hired as a patient care coordinator for continuum care on the skilled nursing facility (SNF) side.
“Through the years, she has shown care and compassion for patients and colleagues. She has developed into a professional who goes above and beyond,” said her colleague Irene Morris, RN.
Today, Tran is a Utilization Review Coordinator and the acting lead Quality Coordinator at the Martinez Skilled Nursing Department.
Inspiration for Nursing
“My dad passed away from a stroke when I was six months old, and I remember accompanying my mom to her doctor’s appointments as a child. His passing led me to want to know more about the human body, specifically, what happened and why it happened,” said Tran.
“I’ve met with daughters whose fathers recently had a stroke, and in those moments, a part of me is still healing. I share how I can help the patient and their family have a positive outcome,” explains Tran.
Leading with Purpose
“While I juggle many responsibilities at work and in my personal life, I remind myself I can only accomplish so much, so I must learn to be patient and accept that change takes time,” said Tran.
Early in her career, Tran focused on observing and learning from others. “I observed the best practices of my mentors and colleagues. I now feel a sense of confidence in my abilities and my contributions to my team,” said Tran.
Delivering Care Excellence
“Early in the pandemic, I asked my team if anyone wanted to be the point person for our 23 SNFs in the Diablo Service Area. Lisa volunteered as everyone feared the role of the “COVID Nurse.” She worked side-by-side with the local Contra Costa County Department of Public Health (CCDPH) Infection Control Team,” said Morris.
She also visited the Diablo Service Area nursing homes, assessing their infection control practices and helping create the three major zones for COVID-19 isolation.
“I look forward to making a difference in my patient’s lives,” said Tran.