“Veronica is a dynamic, high-energy leader. She always places the utmost priority on her patients and their families, embodying compassion, teamwork, excellence, integrity, and patient- and family-centric care in every facet of her leadership,” said Nicole Gilmore, RN, former Assistant Nurse Manager at the Walnut Creek Medical Center.
Veronica Hernandez Carvajal, MBA, BSN, RN, was named a 2024 Extraordinary Nurse, Emerging Nurse Leader and serves as the Assistant Nurse Manager in the Intensive Care Unit at the Walnut Creek Medical Center, where she has worked since 2021.
Inspiration for Nursing
Shortly after her family moved to the United States, Carvajal’s mother experienced a severe asthma attack. During that time, she was touched by a nurses’ care.
“A critical care nurse went above and beyond to explain her condition and reassure me that my mom would be okay,” Carvajal said. “That moment gave me hope and comfort when I needed it most, and I promised myself I would pay it forward by becoming a nurse and offering that same compassion to others.”
Leading with Purpose
Carvajal leads with purpose by being an active and present member of the nursing team each day. “I start by clearly communicating our daily goals, setting expectations for compassionate care, and making myself readily available to support my team’s needs,” she said.
Delivering Care Excellence
“Compassion is the heartbeat of Veronica’s leadership style,” said Gilmore, who nominated Carvajal for the award. “While she maintains an energetic persona, she never loses sight of the human aspect of health care.”
Carvajal encourages her team to embrace kindness and create meaningful, caring moments with each patient. “I understand firsthand the impact of these moments, as I was once a scared daughter, wishing for more time with my mother. Those small acts of kindness can leave lasting impressions, and I strive to make sure our patients experience that same comfort and empathy,” she said.