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Meet Dorothy Laine, 2024 Extraordinary Nurse, Medical Offices & Outpatient Services

“Dorothy Laine exemplifies what a caring, equitable, extraordinary nurse should be,” said a colleague who nominated her for the award.

 Dorothy Laine, RN, is a staff nurse II in the Center for Laser Surgery Department at the Union City Medical Offices and a 40-year Kaiser Permanente employee.

Inspiration for Nursing

Since she was a child, Laine wanted to become a nurse.

“My parents supported and fostered my interests by exposing me to hospitals, paramedics, and more. I also was born and raised as a Kaiser Permanente member,” said Laine.

Leading with Purpose

“I lead with purpose by treating my patients as if they were family,” said Laine.

Laine has worked with the LGBTQIA+ community for the past eight years, “providing gender-affirming services and pre-operative laser treatments to help patients become a step closer to their true selves,” said her nominator.

“Our services are very intimate, vulnerable, and intimidating for patients, but Dorothy always knows how to make each patient feel safe by explaining their care plan, assisting them in contacting the right departments, doctors, and advocating for additional care services,” said Laine’s colleague.

Delivering Care Excellence

“I love my patients. I’m dedicated to teaching, advocating, and learning from them,” said Laine.

Her colleague further shares, “Our patient demographic faces numerous stressors impacting their mental health.  Dorothy has been instrumental in helping many patients connect to vital mental health services.”

“She proactively bridges care with psychologists and social workers on behalf of her patients. I’ve also seen her go into our mental health psychology department and obtain the number to the on-call psychology doctor, ensuring her patients receive the care and support they need. Despite her busy schedule, she always prioritizes her patients’ and ensures they are well cared for.”

During her tenure at Kaiser Permanente, Laine has worked in the neurological intensive care unit, emergency services, urgent care, dermatology, and now laser dermatology.

“She is a committed lifelong learner, emphasizing that she gains insights from her patients every day. Dorothy’s top priority is to ensure that everyone feels secure and well-cared for under her watch,” emphasized her nominator.

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