Care experience leader, Erik Mindermann and Chief Nurse Executive Pavna Sloan, DNP, MSN, RNC-OB, NEA-BC, led multiple training sessions for all nursing leaders to impact the quality of rounding. Training included patient simulation scenarios and improving utilization of our electronic rounding app. Participants were surveyed on their level of comfort with rounding and the percentage of those very comfortable went from 50% to 67%. Scores on being very comfortable with documentation went from 33% to 61%. Patient experience scores have been trending up after this intervention and leaders continue to participate in daily “Golden Hour Rounding”. Data from these rounds highlight areas for improvement and opportunities for recognition for our teams.
Pictured above: Sloan debriefs training scenario with Jerome Carpenter, MSN, RN, Manager; Aletha Santos, BSN, RN, Manager; and Lionel Hoyte, DNP, RN, Perioperative Director.