A recent technological upgrade impacted critical nursing workflow and responding to our patient’s needs. This new change inspired our nursing team to design and trial new workflows to communicate with our patients using new technology. With Vocera, patients can now connect directly to the care team using the new Genie feature.
This new feature allows patients to directly contact their nurse. We’ve also added clear instructions to the journey home board and welcome letter.
The care team in Mother-Baby Unit (MBU) is thrilled to use this innovative approach to communicate with patients.