The Quiet at Night (QAN) Committee is dedicated to improving patient care by addressing nighttime noise, which is crucial for recovery. The committee, consisting of clinical nurses Guillermo Umali, BSN, RN, Clarissa Ritoc, RN, Eugene Krasnojon, MSN, RN, Eunice Balancio, BSN, RN, PCCN, Shellane Raymundo, RN, Miguel Ignacio, BSN, RN, and Cecilia Pereda, BSN, RN, is supported by advisors Victor Blardony, MSN, RN, CCRN, Scott Brown, MPH, RD, and Gregory Burns, MS, CPXP, CPHQ. Their mission is to improve HCAHPS scores, specifically the QAN score, which tracks the quietness of the hospital at night.
In response to patient feedback, the QAN Committee created a sleep menu tool, offering non-pharmacological interventions like eye masks, ear plugs, white noise machines, and lavender aromatherapy. Environmental adjustments such as turning off lights and closing doors were also included to enhance the sleep environment.
Since the introduction of the sleep menu in March 2024, patient satisfaction has significantly improved. The QAN score for the unit increased from 41.3% in March to 61.5% in October 2024, with the specific question, “During this hospital stay, how often was the area around your room kept quiet at night?” showing a notable increase. Patients have provided positive feedback, noting the benefits of the calming interventions for better sleep. This initiative underscores the committee’s commitment to improving the hospital environment and supporting patient recovery through evidence-based strategies.