In 2024, we discovered something exciting. Our patient population had grown to include a much wider variety of medical conditions. This presented an incredible opportunity for our unit to embrace innovation while staying true to evidence-based practice (EBP).
We started with a simple yet impactful change: relabeling the communication boards from “What do you want from us?” to “My Goal.” This subtle shift immediately made things feel more patient-centered, and we were thrilled with the results.
To further enhance this approach, we embarked on a redesign of our communication boards. Our goal was to create a board that truly reflected the “My Goal” concept and aligned perfectly with EBP.
To ensure a smooth transition and maximize the impact of these changes, we prioritized staff education. By empowering our team with the knowledge and tools to effectively use the new boards, we aimed to cultivate stronger patient-provider relationships and create an even better patient experience. We’re so excited about the positive impact these changes will have.
1 North Unit Base Council members
Alcasabas, Sophia, BSN, RN
Alesna, Lerma, BSN, RN
Fowler, Jacquelyn, BSN, RN
Frenklakh, Kathryn, BSN, RN
Hakimzada , Zohra, BSN, RN
San Pedro, Melvin, BSN, RN
Zhao, Jiaxin, BSN, RN