In 2024, Manteca’s Enhanced Recovery Medicine (ERM) team reached an extraordinary milestone by becoming the number one performer in the Kaiser Permanente, Northern California region, setting a new benchmark for excellence in patient care. This achievement reflects the dedication of the Manteca ERM team, guided by the strategic leadership of Jasleen Sandhu, MSN, RN, Department Manager of the ICU, Medical/Surgical/Telemetry and Float Pool, and Sameer Khullar, DNP, MSN-FNP, RN, CPH, Lead Quality Nurse Consultant. Together with the frontline nursing team leading the way, they fostered a culture of continuous improvement, leveraging data-driven strategies to enhance outcomes and operational efficiency. By tackling critical areas such as length of stay (LOS), readmission rates, and ERM assessment bundle compliance, the team transformed challenges into opportunities. Among their standout accomplishments was the consistent reduction of Average Length of Stay (LOS). They achieved this by streamlining discharge processes, improving communication across care teams, and refining workflows using real-time data. These interventions optimized patient flow and significantly improved the care experience for patients and staff alike.
Another significant success was maintaining Assessment Bundle Compliance, where the team consistently exceeded the regional target of 90%. This was accomplished through rigorous training, interdisciplinary collaboration, and strict adherence to evidence-based protocols, ensuring thorough and timely patient assessments. These improvements strengthened care quality and earned Manteca’s ERM team its leadership position. The accompanying graphs vividly illustrate these achievements, highlighting steady declines in LOS and sustained success in bundle compliance. Manteca ERM’s teams’ commitment to excellence demonstrates the power of collaboration, innovation, and a shared vision. Their success sets a new standard for patient care, serving as an inspiration for future initiatives. By combining teamwork, data-driven strategies, and visionary leadership, the Manteca ERM team proved that transformational change in health care is not only possible but also sustainable.
