San Francisco Medical Center
A message from Charlotte Tavakoli, MHSA, RN
Associate Chief Administrative Officer
Director of Nursing and Clinical Practice
As we approach the end of the year, I want to take a moment to express my heartfelt gratitude for your incredible dedication and hard work. This year has been remarkable, and it’s all thanks to your unwavering commitment to excellence.
Our cardiac Cath Lab hosted the 2024 Annual Nursing consortium, bringing together brilliant minds and fostering invaluable collaborations. The launch of our EP lab has been a significant milestone, enhancing our capabilities and paving the way for groundbreaking advancements. Moreover, our work is NURSE-driven, PATIENT-focused which set us apart, ensuring that our patients receive the highest quality of care with compassion and expertise.
Thank you for your relentless efforts and for making this year one to remember. I am proud to be part of such an exceptional team, and I look forward to achieving even greater heights together in the coming year.
About San Francisco Medical Center
We are recognized as a top hospital in our community and honored for quality, patient safety and advanced medical care by industry and media organizations.
2024 By the Numbers
1,300
Registered nurses
58
Nurses hired
29
Nurse residents hired
6%
Average turnover
145
Board certified nurses
11%
Associate’s degree in nursing
68%
Bachelor’s degree in nursing
12%
Master’s degree in nursing
1%
Doctorate degree in nursing
3
Conference posters & presentations
1
New Caritas Coaches
12
Evidence-Based Practice graduates
Transformational Leadership
Fostering a culture of innovation and adaptability to evolve the way we provide care.
Celebrating our San Francisco nurses
Through our awards programs, we recognize nurses and care partners who exemplify excellence and provide high-quality, compassionate care to our members and patients.
Black Maternal Health Week
Black Maternal Week was a significant event that brought essential focus to the unique challenges and disparities faced by Black mothers. It functioned as a vital platform for storytelling, raising awareness, and advocating for enhanced maternal health care.
Perinatal Equity Taskforce
In listening to our patients, families, partners and our staff, we continually evolve how we integrate EID into our organization’s infrastructure approach to strategy. Our CNE, Bridget Williams, DNP, MSN, RN, NEA-BC, has made an ongoing commitment to treat equity as a core value.
Structural Empowerment
Empowering nurses to actively contribute their ideas and suggestions to help achieve organizational goals and enhance health outcomes effectively.
Feed the Hungry program
The Feed the Hungry program started initially on the 3OB unit. Jen Dash, BSN, RN, SN IV jump started this program when she identified the amount of waste that was taking place each shift.
San Francisco nurses soar to new heights in their practice
Kaiser Permanente nurses demonstrated their commitment to creating and sustaining a culture of excellence by advancing their professional practice through earning advanced degrees, moving to the next level of the clinical ladder, obtaining national board certification, and graduating from the nurse residency program.
Exemplary Professional Practice
Utilizing evidence to deliver care that aligns with Kaiser Permanente’s mission and vision, and our nursing Professional Practice Model.
4 Center Mobility project
On 4 Center, a medical-surgical telemetry unit at Kaiser Permanente San Francisco that specializes in caring for post-surgical patients, nurses know how important mobility is.
Unplanned extubations prevention
Unplanned Extubations (UEs) are the fourth-most common adverse event in the nation’s Neonatal Intensive Care Units (NICU) and can lead to airway trauma, bleeding, and cardiovascular collapse.
Peer recognition in critical care, ASU, and PACU
The Critical Care Star award is a way to recognize each other for going above and beyond for patients and/or each other. It is awarded from interdisciplinary team members to interdisciplinary team members.
New Knowledge, Innovation & Improvements
Continually evolving to advance patient care rooted in evidenced-based practice, research, and innovation.
Supporting the future of nursing
Several nurse leaders supported the future of nursing by serving as a mentor to nurses new to their practice.
San Francisco 2024 posters and publications
Presented at the KP National Nursing Conference, Research and Innovation Academy Conference, California Association of Clinical Nurse Specialists, and American Heart Association International Stroke Conference.
Empirical Quality Outcomes
Demonstrating the impact Kaiser Permanente nurses are making in the lives of our members, patients, and communities we serve.
Breastfeeding collaborative increases Exclusive Chest feeding rates by 10%
The breastfeeding collaborative was a committee established this year. It includes a multidisciplinary team approach with MD, NPs, staff from the clinic and RNs within the hospital.
Critical Care implementation of SSKIN Bundle
Hospital-Acquired Pressure Injuries (HAPIs) are a significant concern, particularly in critical care departments where patients are often less mobile and at higher risk due to disease processes.
Geriatric Resource Committee
The Geriatric Resource Committee (GRC) is a hospital-wide, multi-disciplinary, nursing-led forum focused on the care of older adult care. Key leaders and participants are Geriatric Resource Nurses (GRNs) who have completed a comprehensive module series on the health span of older adults.
Central line-associated bloodstream infection prevention
In 2024, CLABSI champions, in collaboration with the multidisciplinary CC CLABSI committee, spearheaded several initiatives at the San Francisco Medical Center.
Reducing surgical site infections
C-section SSI adds burden to recuperating patients who just experienced childbirth.