When you work with Gabrielle Fandelle, there’s an undeniable sense of relief. Known for her expertise, compassion, and teamwork, Fandelle has become a vital part of the Sacramento Appointment and Advice Care Center (AACC) at Kaiser Permanente. Her colleagues describe her as someone who brings knowledge and strength to the workplace — qualities that earned her the 2024 Extraordinary Nurse honor.
Gabrielle Fandelle, MSN, CNS, RN, AMB-BC, is an Advice Nurse, Charge Nurse III at Kaiser Permanente Sacramento’s AACC, and a 10-year employee of Kaiser Permanente.
Inspiration for Nursing
Having been a nurse for 16 years, Fandelle embodies the essence of nursing. For her, the profession is deeply personal. “Caring for the body, mind, and soul is one of the most fundamental needs we have as humans,” she says. Her journey into nursing began with a desire to provide comfort and healing during life’s most vulnerable moments. Over the years, she has found inspiration in the patients she serves and her resilience and dedication to her fellow nurses.
Over her tenure at Kaiser Permanente, Fandelle has become known for her ability to connect deeply with patients and colleagues alike. As an Advice Nurse, she brings warmth and compassion to every interaction, ensuring members and their families feel heard and cared for. From the first phone call to the final recommendation, Fandelle provides a comprehensive assessment that integrates the patient’s health history, symptoms, and personal concerns. Her clear, concise communication with physicians and specialists and understanding of complex resources ensure the safest outcomes for every patient.
Leading with Purpose
As a leader, Fandelle believes in empowering others. She fosters an environment where her team feels supported and heard, knowing collaboration is key to delivering exceptional care. Her role often involves mentoring new nurses and offering guidance as they transition into their roles at the advice center. Weekly group meetings with new hires provide a space for open conversations about challenges, mental well-being, and finding balance. For Fandelle, these interactions are more than routine—they’re an opportunity to mentor and nurture the next generation of nursing professionals.
Delivering Care Excellence
Fandelle takes great pride in her role within the AACC, recognizing its importance in Kaiser Permanente’s larger vision of health and wellness. “Every interaction we have, whether with patients or each other, contributes to meaningful change and an opportunity for a positive outcome. One interaction at a time,” she says.
Her passion for nursing is matched only by her commitment to her team and patients. Whether supporting new nurses, guiding a patient through a complex care plan, or collaborating with a high-level team to ensure patient safety, Fandelle continues to set the bar for excellence.