{"id":2075,"date":"2025-02-20T20:31:09","date_gmt":"2025-02-21T04:31:09","guid":{"rendered":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/?p=2075"},"modified":"2025-03-05T14:28:37","modified_gmt":"2025-03-05T22:28:37","slug":"improving-care-experience-with-interdisciplinary-daily-leader-rounding","status":"publish","type":"post","link":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/","title":{"rendered":"Improving care experience with interdisciplinary daily leader rounding"},"content":{"rendered":"<p><span data-contrast=\"auto\">Patient experience is an essential aspect of measuring quality care. To enhance this part of care delivery at the Sacramento Medical Center, Esperanza Chavez, MSA, BSN, RN, Chief Nurse Executive led the implementation of interdisciplinary daily leader rounding\u2014an initiative designed to build meaningful connections among leaders, patients, families, and staff. <\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Leaders from nursing, ancillary services, and administrative departments conducted daily patient visits to engage with patients, families, and frontline staff. A rounding debrief follows, enabling leaders to escalate concerns, implement quick solutions, celebrate successes, and address barriers, such as service delays or communication gaps. This process also promotes accountability, real-time problem-solving, and a culture of meaningful actions.\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cWe are receiving feedback from patients that they feel heard and valued, with many highlighting exceptional staff efforts,\u201d Keith Weaver, MSN, RN, NEA-BC, Area Care Experience Leader, noted, \u201cThis process also gives us a chance to hear directly from patients not only about their concerns for service improvement but also the incredible work of our staff\u2014they deserve the recognition.\u201d\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Reflecting on the program\u2019s impact, Chief Nurse Chavez emphasized, \u201cInterdisciplinary rounding isn\u2019t about checking in\u2014it\u2019s about showing up, breaking down barriers, and celebrating the extraordinary people behind our care. It is also about engaging all leaders whose work may not be in direct patient care, but making things happen for clinicians to do their work effectively. Over time, this initiative will help us drive improvements in the patient experience, strengthen interdisciplinary collaboration, and enrich the hospital\u2019s mission to provide high-quality care.\u201d<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Patient experience is an essential aspect of measuring quality care. To enhance this part of care delivery at the Sacramento Medical Center, Esperanza Chavez, MSA, BSN, RN, Chief Nurse Executive led the implementation of interdisciplinary daily leader rounding\u2014an initiative designed to build meaningful connections among leaders, patients, families, and staff.\u00a0\u00a0<\/p>\n","protected":false},"author":2,"featured_media":1792,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_custom_body_class":"","_custom_post_class":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[54],"tags":[],"ncal_area":[91],"site_only":[],"report_year":[58],"class_list":["post-2075","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transformational-leadership","ncal_area-sacramento","report_year-58","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Improving care experience with interdisciplinary daily leader rounding - Kaiser Permanente Northern California 2024 Annual Nursing Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Improving care experience with interdisciplinary daily leader rounding - Kaiser Permanente Northern California 2024 Annual Nursing Report\" \/>\n<meta property=\"og:description\" content=\"Patient experience is an essential aspect of measuring quality care. To enhance this part of care delivery at the Sacramento Medical Center, Esperanza Chavez, MSA, BSN, RN, Chief Nurse Executive led the implementation of interdisciplinary daily leader rounding\u2014an initiative designed to build meaningful connections among leaders, patients, families, and staff.\u00a0\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/\" \/>\n<meta property=\"og:site_name\" content=\"Kaiser Permanente Northern California 2024 Annual Nursing Report\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-21T04:31:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-05T22:28:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/wp-content\/uploads\/sites\/2\/2025\/02\/1400928068_Getty_RF_HiRes.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"1600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"rosenj\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"rosenj\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/\"},\"author\":{\"name\":\"rosenj\",\"@id\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/#\/schema\/person\/fbb733bdda9ab724fc9a5c2699b24c85\"},\"headline\":\"Improving care experience with interdisciplinary daily leader rounding\",\"datePublished\":\"2025-02-21T04:31:09+00:00\",\"dateModified\":\"2025-03-05T22:28:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/\"},\"wordCount\":262,\"publisher\":{\"@id\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/#organization\"},\"image\":{\"@id\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/wp-content\/uploads\/sites\/2\/2025\/02\/1400928068_Getty_RF_HiRes.jpg\",\"articleSection\":[\"Transformational Leadership\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/\",\"url\":\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/transformational-leadership\/improving-care-experience-with-interdisciplinary-daily-leader-rounding\/\",\"name\":\"Improving care experience with interdisciplinary daily leader rounding - 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