{"id":2025,"date":"2025-02-20T13:56:23","date_gmt":"2025-02-20T21:56:23","guid":{"rendered":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/?p=2025"},"modified":"2025-02-20T13:59:38","modified_gmt":"2025-02-20T21:59:38","slug":"enhancing-patient-experience-through-my-medication-matters","status":"publish","type":"post","link":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/empirical-quality-outcomes\/enhancing-patient-experience-through-my-medication-matters\/","title":{"rendered":"Enhancing patient experience through My Medication Matters\u00a0"},"content":{"rendered":"<p><span data-contrast=\"auto\">Vivian Ochiagha, MSN, CMSRN, led a revamp of Kaiser Richmond\u2019s <\/span><i><span data-contrast=\"auto\">My Medication Matters<\/span><\/i><span data-contrast=\"auto\"> initiative, ensuring patients receive clear, accessible information about their medications, including usage, side effects, and safety. This quality improvement effort empowers patients to make informed decisions, enhancing their experience and fostering better health outcomes. The medication-related patient experiences question scores on the HCAHPS survey have improved since this work began, at the unit level and across the hospital.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vivian Ochiagha, MSN, CMSRN, led a revamp of Kaiser Richmond\u2019s My Medication Matters initiative, ensuring patients receive clear, accessible information about their medications, including usage, side effects, and safety.<\/p>\n","protected":false},"author":2,"featured_media":2026,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_custom_body_class":"","_custom_post_class":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"ncal_area":[90],"site_only":[],"report_year":[58],"class_list":["post-2025","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-empirical-quality-outcomes","ncal_area-richmond","report_year-58","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Enhancing patient experience through My Medication Matters\u00a0 - Kaiser Permanente Northern California 2024 Annual Nursing Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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