{"id":2011,"date":"2025-02-20T13:30:46","date_gmt":"2025-02-20T21:30:46","guid":{"rendered":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/?p=2011"},"modified":"2025-03-04T13:42:36","modified_gmt":"2025-03-04T21:42:36","slug":"the-culture-closet-a-pilot-program-toward-culturally-competent-care-at-kaiser-permanente-richmond","status":"publish","type":"post","link":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/exemplary-professional-practice\/the-culture-closet-a-pilot-program-toward-culturally-competent-care-at-kaiser-permanente-richmond\/","title":{"rendered":"The Culture Closet: A pilot program toward culturally competent care at Kaiser Permanente Richmond"},"content":{"rendered":"<p>In 2024, Tia Newell, MSN, BSN, RN, NEA-BC, Interim Associate Chief Nurse Executive at Kaiser Permanente Richmond, and Kareen Turner, MPH, RD, Area Experience Leader, launched the Culture Closet pilot program to promote culturally competent care. Recognizing the rich cultural diversity of the Richmond community, Tia and Kareen wanted to create a space where nurses could access resources to better understand and connect with their patients&#8217; cultural needs.<\/p>\n<h2>The inspiration<\/h2>\n<p>Richmond is home to a wide range of ethnic and cultural groups, and nurses at Kaiser Permanente Richmond understand and address cultural differences in providing care. Tia and Kareen saw the need for a tool that would help nurses deliver even more respectful, patient-centered care.<\/p>\n<h2>The Culture Closet pilot<\/h2>\n<p>The Culture Closet offers nurses a collection of cultural items\u2014like headscarves, hair supplies, and dietary guides\u2014that help them better understand the backgrounds of their patients. It also includes books on culturally sensitive communication and practices. The pilot encourages nurses to reflect on their own cultural experiences and engage in training sessions about cultural awareness.<\/p>\n<h2>Early Iimpact<\/h2>\n<p>Nurses have already expressed more confidence in addressing cultural issues, such as respecting dietary restrictions or understanding the significance of cultural practices in health care. Patients have also felt more valued, sharing how the care they received showed an understanding of their cultural needs.<\/p>\n<h2>Looking ahead<\/h2>\n<p>The pilot program is still in its early stages, but the feedback has been positive. Tia, Kareen, and the Richmond team are evaluating its success and looking to expand the program throughout Kaiser Permanente Richmond, aligning with Richmond\u2019s values of providing culturally competent care as a cornerstone of nursing practice. The Culture Closet is a step toward creating the most inclusive, empathetic environment at Kaiser Permanente Richmond, ensuring that every patient feels respected and understood.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore how Kaiser Permanente Richmond\u2019s Culture Closet pilot is advancing culturally competent care. Led by Tia Newell, MSN, RN, NEA-BC, and Kareen Turner, MS, RD, this innovative program equips nurses with resources to better connect with patients&#8217; cultural needs, fostering respect and understanding. See how it\u2019s making an impact.<\/p>\n","protected":false},"author":2,"featured_media":2738,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_custom_body_class":"","_custom_post_class":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[56],"tags":[],"ncal_area":[90],"site_only":[],"report_year":[58],"class_list":["post-2011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-exemplary-professional-practice","ncal_area-richmond","report_year-58","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Culture Closet: A pilot program toward culturally competent care at Kaiser Permanente Richmond - Kaiser Permanente Northern California 2024 Annual Nursing Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/exemplary-professional-practice\/the-culture-closet-a-pilot-program-toward-culturally-competent-care-at-kaiser-permanente-richmond\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Culture Closet: A pilot program toward culturally competent care at Kaiser Permanente Richmond - Kaiser Permanente Northern California 2024 Annual Nursing Report\" \/>\n<meta property=\"og:description\" content=\"Explore how Kaiser Permanente Richmond\u2019s Culture Closet pilot is advancing culturally competent care. Led by Tia Newell, MSN, RN, NEA-BC, and Kareen Turner, MS, RD, this innovative program equips nurses with resources to better connect with patients&#039; cultural needs, fostering respect and understanding. 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