{"id":1943,"date":"2025-02-20T09:49:43","date_gmt":"2025-02-20T17:49:43","guid":{"rendered":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/?p=1943"},"modified":"2025-03-04T14:05:03","modified_gmt":"2025-03-04T22:05:03","slug":"home-health-lens-board-an-innovative-approach-to-virtual-communication","status":"publish","type":"post","link":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/new-knowledge-innovation-improvements\/home-health-lens-board-an-innovative-approach-to-virtual-communication\/","title":{"rendered":"Home Health LENS Board: An innovative approach to virtual communication"},"content":{"rendered":"<p><span data-contrast=\"auto\">Following review of staff injuries within the department and the People Pulse Workplace Safety Index score, the Home Health leadership team explored new and innovative ways to have central communication to keep the multidisciplinary team safe. To address these challenges, KP SRO&#8217;s Home Health Department has implemented several strategies to foster effective communication and maintain alignment with organizational goals.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Recognizing the potential of the Learning and Engagement System (LENS) to enhance workplace safety and team coordination, the Home Health leadership team at KP Santa Rosa decided to pilot the system within their department. LENS offers a centralized platform for disseminating critical updates, including safety protocols, equipment use guidelines, and alerts about potential hazards. By integrating this tool, the department aims to address gaps in communication that may contribute to staff injuries and improve overall safety culture.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Regular interdisciplinary team huddles are conducted virtually utilizing the LENS board to provide updates, share case studies, and discuss departmental initiatives. These huddles ensure that all team members, regardless of their geographical location, are informed about changes in care protocols and organizational priorities.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The interactive features of LENS allow team members to share feedback, report incidents, and participate in virtual huddles, fostering a collaborative environment despite the decentralized nature of their work. For example, a nurse encountering a safety hazard in a patient\u2019s home can quickly log the issue into LENS, ensuring that other team members are promptly informed and can take precautions.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Preliminary results from other KP facilities using LENS have shown promising outcomes, including a reduction in workplace injuries and improved staff satisfaction scores. By implementing this system, KP Santa Rosa&#8217;s Home Health Department is poised to enhance not only team safety but also the overall efficiency and quality of patient care.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following review of staff injuries within the department and the People Pulse Workplace Safety Index score, the Home Health leadership team explored new and innovative ways to have central communication to keep the multidisciplinary team safe.<\/p>\n","protected":false},"author":2,"featured_media":2739,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_custom_body_class":"","_custom_post_class":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[57],"tags":[],"ncal_area":[97],"site_only":[],"report_year":[58],"class_list":["post-1943","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-new-knowledge-innovation-improvements","ncal_area-santa-rosa","report_year-58","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Home Health LENS Board: An innovative approach to virtual communication - Kaiser Permanente Northern California 2024 Annual Nursing Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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