{"id":1934,"date":"2025-02-20T09:34:25","date_gmt":"2025-02-20T17:34:25","guid":{"rendered":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/?p=1934"},"modified":"2025-03-04T14:05:36","modified_gmt":"2025-03-04T22:05:36","slug":"building-a-thriving-team-an-innovative-approach-to-employee-engagement","status":"publish","type":"post","link":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/exemplary-professional-practice\/building-a-thriving-team-an-innovative-approach-to-employee-engagement\/","title":{"rendered":"Building a thriving team: An innovagtive approach to employee engagement"},"content":{"rendered":"<p><span data-contrast=\"auto\">Dana\u2019ya Bastos-Amaro, MSN, RN, Nurse Manager in the Perioperative Services department at Kaiser Permanente Santa Rosa, took on her new role last year with a commitment to transforming both departmental dynamics and employee engagement. Bastos-Amaro knew that she could utilize People Pulse survey feedback from her team to make positive changes in the department. \u201cFor People Pulse, I didn\u2019t want the team to just click a box, I wanted them to say what was really on their mind,\u201d said Bastos-Amaro. \u201cI was ready to hear the good, the bad, and the ugly.\u201d Bastos-Amaro also wanted to cross the operational divide between the pre-op and post-op teams so that all nurses could connect and be available to perform for either department. Bastos-Amaro devised a creative way to bridge that divide while spurring participation in the People Pulse survey, the Lego idea was hatched.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Once an employee completed the spring People Pulse survey, Bastos-Amaro gave them a cup with a colored ribbon around it. Inside the cup were Lego pieces that made up a part of a Lego model and candy. Employees had to find their colleagues who had the corresponding-colored ribbon to complete their team\u2019s Lego model. The teams were intentionally formed to encourage connection among employees who did not normally interact. The Lego construction project was themed around a garden with teams building flowers and pollinator bugs. These Lego models represented the interdependence of the team and highlighted the idea that their collective efforts would help the department thrive.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nurses were excited and pulled together to take the survey and complete their Lego models. As a result, the Pre-op and PACU departments had a 100% completion rate for the spring People Pulse survey. Bastos-Amaro received genuine and actionable feedback through the survey and her team experienced a significant boost in morale. Nurses who had never interacted before were now building relationships. People Pulse results and actions were being discussed in team huddles. Now, the Lego creations are displayed proudly at the medical center as a testament to the teams\u2019 collaboration.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Bastos-Amaro points out that People Pusle has been a great opportunity to hear from those who don\u2019t normally speak up, ensuring all voices on the team are heard. From People Pulse feedback, Bastos-Amaro has improved interdisciplinary collaboration and department communication. Bastos-Amaro\u2019s approach went beyond improving survey results\u2014it fostered a culture of support, recognition, and unity within the department. Her leadership exemplifies how creativity and connection can transform a workplace, growing an environment where both staff and patients can flourish, like a garden.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dana\u2019ya Bastos-Amaro, MSN, RN, Nurse Manager in the Perioperative Services department at Kaiser Permanente Santa Rosa, took on her new role last year with a commitment to transforming both departmental dynamics and employee engagement.<\/p>\n","protected":false},"author":2,"featured_media":1935,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_custom_body_class":"","_custom_post_class":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[56],"tags":[],"ncal_area":[97],"site_only":[],"report_year":[58],"class_list":["post-1934","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-exemplary-professional-practice","ncal_area-santa-rosa","report_year-58","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Building a thriving team: An innovagtive approach to employee engagement - Kaiser Permanente Northern California 2024 Annual Nursing Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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