{"id":1757,"date":"2025-02-20T16:21:05","date_gmt":"2025-02-21T00:21:05","guid":{"rendered":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/?page_id=1757"},"modified":"2025-03-13T14:37:59","modified_gmt":"2025-03-13T21:37:59","slug":"sacramento","status":"publish","type":"page","link":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/2024-report\/medical-centers\/sacramento\/","title":{"rendered":"Sacramento Medical Center"},"content":{"rendered":"
[vc_row css_animation=”fadeIn” full_width=”stretch_row_content” remove_bottom_col_margin=”true” wpex_bg_image_source=”featured” el_id=”image-large-1″ el_class=”page-intro bg-dark”][vc_column css_animation=”fadeIn”][vc_row_inner content_placement=”middle” columns_right=”yes” el_class=”details”][vc_column_inner width=”3\/5″][vc_raw_html css=””]JTNDZGl2JTIwY2xhc3MlM0QlMjJyZXNwb25zaXZlLWlmcmFtZS1jb250YWluZXIlMjIlM0UlMEElM0NpZnJhbWUlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjB0aXRsZSUzRCUyMnZpZGVvJTIyJTIwc3JjJTNEJTIyJTBBaHR0cHMlM0ElMkYlMkZrcC5xdW11Y2xvdWQuY29tJTJGdmlldyUyRmd0R2lveXEwdlJubkVJUlR6WGJzRFklMEElM0ZhdXRvUGxheSUzRGZhbHNlJTI2ZW1iZWQlM0R0cnVlJTI2aG9zdCUzRHdpZGdldHMlMjZhdXRvc2NhbGUlM0R0cnVlJTI2QXBwUHJvcGVydGllcy5QbGF5ZXJTaG93RW1iZWRCdXR0b24lM0R0cnVlJTIyJTIwYWxsb3dmdWxsc2NyZWVuJTNFJTNDJTJGaWZyYW1lJTNFJTBBJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=”2\/5″]

Sacramento Medical Center<\/span><\/h1><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” remove_bottom_col_margin=”true” el_class=”page-nav-outer”][vc_column]
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Organizational Overview<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Transformational Leadership<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Structural Empowerment<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Exemplary Professional Practice<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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New Knowledge, Innovation & Improvements<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Empirical Quality Outcomes<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”circle-photo” el_id=”leadership-message”][vc_column width=”1\/6″][vc_row_inner][vc_column_inner][vc_single_image image=”1782″ img_size=”staff_entry” alignment=”right” css=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”2\/3″][vc_column_text css=””]\n

A message from Liesel Buchner, DNP, MSN, CNL, RN<\/strong>
\nAssociate Chief Administrative Officer
\nDirector of Nursing and Clinical Practice<\/h2>\n
\n

I am proud to share the achievements of the Sacramento\u2019s The Permanente Medical Group (TPMG) team this year. Our team\u2019s dedication and hard work have shone through in every aspect of our care. Allow me to share some of the key highlights:<\/p>\n

Nursing Excellence: Our nurses consistently uphold the highest standards of care by prioritizing continuous improvement, professional development, and compassionate service. In 2024, the Unit Practice Councils of the Emergency Department and Procedural Areas were fully integrated into the Medical Center\u2019s Nursing Professional Governance Council structure. This integration reflects our commitment to nursing engagement, practice excellence, and Magnet Journey.<\/p>\n

Initiatives: We launched several impactful initiatives that have made a real difference. Each initiative has contributed to our mission of providing exceptional care, from enhancing patient engagement and integrating advanced health care technologies to introducing wellness programs for our staff and expanding community outreach.<\/p>\n

Collaborative Efforts: The collaboration between Sacramento Neuro Interventional Radiology and the Emergency Department has significantly decreased door-to-intervention time for stroke patients. Our Sacramento ED in collaboration with other hospital departments continues to improve the throughput process reducing ED holds and ED to floor wait times.<\/p>\n

Professional Development: Our Office of Nursing and Clinical Practice initiated a program to offer continuing education to nurses and allied health professionals, ensuring our team remains at the forefront of evidence-based knowledge and practice.<\/p>\n

Patient\u2019s Experience: Our Orthopedics and Podiatry department implemented a nurse-driven preventative health screening by offering in-clinic A1C blood testing for diabetes. One of our patients, a Vietnam veteran, shared how this service led to immediate lifestyle changes, resulting in better management of his HbA1c levels. This initiative exemplifies our commitment to preventive, holistic care and addressing care gaps to enhance patient health.<\/p>\n

Our accomplishments are a result of your unwavering dedication and compassion. Together, we are setting new standards in professional nursing practice that profoundly affect our patients’ lives.<\/p>\n

Thank you for your incredible work and commitment to excellence.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_id=”testimonial” el_class=”bg-dark”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\u201cIf I could only use one word to describe the hospital staff at this hospital, it would be\u202fkindness. I had a 12-hr. surgery in December, and the whole OR team came to meet me in pre-op the head OR nurse looked at me with kindness\u202fin her eyes and said we are going to take good care of you. The staff nurses and aides, and PA on the nursing floor were also kind and helpful in their care, encouraging me in every way. My surgeon did such a professional job I will be forever grateful for his expertise, he gave me a new lease on life. Thank you, Kaiser Sacramento, from the bottom of my heart!\u201d<\/strong><\/p>\n

\u2014Elaine B.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” content_placement=”middle” equal_height=”yes” remove_bottom_col_margin=”true” el_id=”overview” el_class=”bg-dark border-top-fff”][vc_column width=”1\/2″][vc_single_image source=”featured_image” css=””][\/vc_column][vc_column width=”1\/2″ el_class=”about-text”]

About<\/span> Sacramento Medical Center<\/span><\/h2><\/div>

We are recognized as a top hospital in our community and honored for quality, patient safety and advanced medical care by industry and media organizations.<\/p>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_id=”accolades”][vc_column][vc_row_inner content_placement=”middle” el_class=”hospital-awards”][vc_column_inner][vc_single_image image=”2039″ css=””][vc_single_image image=”2044″ css=””][vc_single_image image=”2045″ css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” el_class=”hospital-awards”][vc_column_inner][vc_single_image image=”1603″ css=””][vc_single_image image=”1603″ css=””][vc_single_image image=”1604″ css=””][vc_single_image image=”1605″ css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes”][vc_column_inner width=”1\/3″][vc_column_text css=””]#[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]#[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]#[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=”fadeIn” full_width=”stretch_row” equal_height=”yes” remove_bottom_col_margin=”true” el_id=”fast-facts” el_class=”bg-pale-blue”][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=””]\n

2024 By the Numbers<\/h3>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”bottom” remove_bottom_col_margin=”true” el_class=”statsblock by-the-numbers”][vc_column_inner width=”1\/3″][vc_single_image image=”1448″ css=”” el_class=”icons” visibility=”hidden”][vc_column_text css=””][\/vc_column_text][vc_column_text css=””]\n

1,203<\/h4>\n

Registered nurses<\/p>\n

242<\/h4>\n

Nurses hired<\/p>\n

34<\/h4>\n

Nurse residents hired<\/p>\n

4.8%<\/h4>\n

Average turnover[\/vc_column_text][vc_single_image image=”1358″ img_size=”” css=”” el_class=”nurses”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”1360″ css=”” el_class=”cap”][vc_column_text css=””]\n

13%<\/h4>\n

Board certified nurses<\/p>\n

19%<\/strong><\/h4>\n

Associate\u2019s degree\/diploma in nursing<\/p>\n

70%<\/strong><\/h4>\n

Bachelor’s degree in nursing<\/p>\n

10%<\/strong><\/h4>\n

Master’s degree in nursing<\/p>\n

1%<\/strong><\/h4>\n

Doctorate degree in nursing
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19<\/h4>\n

Conference posters & presentations<\/p>\n

4<\/h4>\n

New Caritas Coaches<\/p>\n

18<\/h4>\n

Evidence-Based Practice graduates[\/vc_column_text][vc_single_image image=”1361″ img_size=”” css=”” el_class=”nurses”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”leadership” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Transformational Leadership<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=”” el_class=”block-intro”]Fostering a culture of innovation and adaptability to evolve the way we provide care.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]
\"Achievement<\/a><\/div>

Celebrating our Sacramento nurses<\/a><\/h3 >

Through our awards programs, we recognize nurses and care partners who exemplify excellence and provide high-quality, compassionate care to our members and patients.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Korean<\/a><\/div>

Improving care experience with interdisciplinary daily leader rounding<\/a><\/h3 >

Patient experience is an essential aspect of measuring quality care. To enhance this part of care delivery at the Sacramento Medical Center, Esperanza Chavez, MSA, BSN, RN, Chief Nurse Executive led the implementation of interdisciplinary daily leader rounding\u2014an initiative designed to build meaningful connections among leaders, patients, families, and staff.\u00a0\u00a0<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"3.-Professional-Governance-Council-nurturing-the-next-#2\"<\/a><\/div>

Professional Governance Councils: Nurturing the next generation of nurse leaders<\/a><\/h3 >

Leadership succession planning is imperative for organizational stability and serves as a structure for staff development and career advancement.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"4.-Honoring-Nurses-Stories-of-Resilience,-Compassion,-and-Cultural-Heritage-in-Healthcare\"<\/a><\/div>

Honoring nurses: Stories of resilience, compassion, and cultural heritage in health care\u00a0<\/a><\/h3 >

In the celebration of the Asian Pacific Islander Month and Nurses Week, the Greater Sacramento Equity, Inclusion, and Diversity hosted a special event to honor the contributions of Filipino American nurses.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"5.-A-day-away-for-leadership-development-#1\"<\/a><\/div>

A day away for leadership development<\/a><\/h3 >

The Patient Care Services Day Away is a quarterly event designed for Assistant Nurse Managers, Managers, House Supervisors, Nursing Professional Development Specialists, and Directors to engage in learning, reflection, and team-building activities.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Doctors<\/a><\/div>

Sacramento Medical Center is among the nation\u2019s Comprehensive Stroke Centers<\/a><\/h3 >

Sacramento Medical Center has once again proven its excellence in advanced stroke care. The Joint Commission has recertified it as a Comprehensive Stroke Center, a distinction held by only 211 hospitals nationwide.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”empowerment” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Structural Empowerment<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Empowering nurses to actively contribute their ideas and suggestions to help achieve organizational goals and enhance health outcomes effectively.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"3.-Professional-Governance-Council-nurturing-the-next-#2\"<\/a><\/div>

Sacramento Nursing Professional Governance Council<\/a><\/h3 >

Core Counil Chairs and 2024 accomplishments.<\/p><\/div>

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\"7.-Could-this-be-sepsis\"<\/a><\/div>

Could this be sepsis?\u00a0<\/a><\/h3 >

Sepsis continues to be a one of the primary reasons of hospital readmissions from skilled nursing facilities (SNF). Internal data shows that sepsis, predominantly resulting from Urinary Tract Infections, is the main cause of sepsis related admissions\/readmissions from SNF to the Sacramento ED.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Defining<\/a><\/div>

Professional development journey of multigenerational clinical nurses<\/a><\/h3 >

Ilya Guryanov BSN, RN (pictured above) Staff Nurse II\u00a0\u00a0 KP Nurse Residency Program\u00a0\u00a0 At 16, Ilya participated in the Kaiser Permanente high school internship program, which set the stage for…<\/p><\/div>

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\"11.2-Clinical-Nurses-Teach-Middle-School-Students-Life-Saving-Skills-#3\"<\/a><\/div>

Nurses teach middle school students life-saving skills\u00a0<\/a><\/h3 >

Medical emergencies can occur anytime, anywhere, and to anyone. Bystanders, including the youth, play a critical role in saving lives. According to the American Heart Association, about 40% of people…<\/p><\/div>

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\"Health<\/a><\/div>

Kaiser Permanente brings free cataract surgeries to Sacramento\u2019s uninsured\u00a0<\/a><\/h3 >

For 28 years, Kaiser Permanente Sacramento Eye Surgery Center has championed access to life-changing care by participating in Mission Cataract USA. This program offers free cataract surgeries to non-members\/uninsured individuals who qualify and cannot afford the procedure.\u00a0<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Operations<\/a><\/div>

Nursing Professional Development Specialists gatekeepers of nursing practice\u00a0<\/a><\/h3 >

Nursing Professional Development Specialists (NPDS) and Clinical Nurse Specialists (CNS) are the backbone of nursing excellence, driving professional growth, and fostering a culture of continuous learning.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Leadership<\/a><\/div>

Supporting the future of Sacramento nursing<\/a><\/h3 >

Several nurse leaders supported the future of nursing by serving as a mentor to nurses new to their practice.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Achievement<\/a><\/div>

Sacramento nurses soar to new heights in their practice<\/a><\/h3 >

Kaiser Permanente nurses demonstrated their commitment to creating and sustaining a culture of excellence by advancing their professional practice through earning advanced degrees, moving to the next level of the clinical ladder, obtaining national board certification, and graduating from the nurse residency program.\r\n<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”practice” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Exemplary Professional Practice<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Utilizing evidence to deliver care that aligns with Kaiser Permanente\u2019s mission and vision, and our nursing Professional Practice Model.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"12.1-A-culture-of-continous-listening-group-picture\"<\/a><\/div>

A culture of continuous listening<\/a><\/h3 >

Employee feedback shapes organizational priorities, work culture, and staff satisfaction. Voluntary and anonymous surveys and direct report rounding are some of the mechanisms for capturing and addressing staff input. Sacramento Medical Center embraces a culture of continuous listening, ensuring employees have multiple avenues to share their feedback.\u00a0\u00a0<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"13.0<\/a><\/div>

Deep Brain Stimulation program implemented at Sacramento\u00a0Medical Center<\/a><\/h3 >

The advanced treatment for movement disorders like Parkinson\u2019s disease, essential tremor, and dystonia, is now available at Kaiser Permanente in Sacramento.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"14.-Enhancing-Staff-Safety-in-the-Operating-Room-(OR)\"<\/a><\/div>

Enhancing staff safety in the operating room<\/a><\/h3 >

Formalin is commonly used as a preservative for biological specimens, such as tissues removed during surgery, which must be stored for pathological examination. However, traditional manual formalin dispensing methods increased the staff's exposure risk to fumes.<\/p><\/div>

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\"15.-Wellness-Class-for-Stroke-Prevention\"<\/a><\/div>

Wellness class for stroke prevention\u00a0\u00a0<\/a><\/h3 >

As a local leader in advanced neuro care, Sacramento Medical Center expanded the Wellness to Prevent Stroke and Wellness After Stroke educational programs. These free educational programs are open to both members and non-members.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"16.1-From-bedside-to-podium-illuminating-nursing-excellence-poster\"<\/a><\/div>

From bedside to podium: Illuminating nursing excellence\u00a0<\/a><\/h3 >

Congratulations to clinical nurses who have presented their work in local and national professional conferences and meetings, which highlight evidence-based practices, quality improvement initiatives, and patient-centered care strategies.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”innovation” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

New Knowledge, Innovation & Improvements<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Continually evolving to advance patient care rooted in evidenced-based practice, research, and innovation.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"Nurse<\/a><\/div>

Optimizing hospital throughput\u00a0\u00a0<\/a><\/h3 >

Hospital throughput is the movement of patients from admission to discharge, ensuring they receive timely, appropriate care at every stage of their hospital stay. An efficient throughput process affects clinical outcomes and many other aspects of care, such as care experience and cost of care, as documented in numerous studies.\u00a0\u00a0<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"2025-02-20<\/a><\/div>

Improving endovascular stroke treatment times for better patient outcomes\u00a0<\/a><\/h3 >

A team of nurses, physicians, technicians, and other ancillary members worked together on a quality improvement project in the Sacramento Emergency Department focused on reducing the time between patient arrival and Neurointerventional Radiology treatment by redesigning the flow and processes.\u00a0\u00a0<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"19.-Switch-to-multi-use-eye-drops-reduces-costs-and-waste-without-impacting-patient-outcomes\"<\/a><\/div>

Switch to multi-use eyedrops reduces cost and waste without impacting patient outcomes<\/a><\/h3 >

In the September 2024 issue of the Outpatient Surgery Magazine, OR Excellence Awards Edition, the Racho Cordova- Eye Surgery Center received an Honorable Mention to recognize their impactful work.\u00a0\u00a0<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Innovation<\/a><\/div>

Improving code blue response through role delineation in a med-surg telemetry unit<\/a><\/h3 >

In Med-Surg Telemetry Units, the management and outcomes of a Code Blue (cardiac arrest or medical emergency) event rely, among other processes, on clear role delineation to improve communication and team dynamics.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Innovation<\/a><\/div>

Inquiry: What is the evidence behind CHG bathing to reduce CLABSI?\u00a0<\/a><\/h3 >

As part of an ongoing quality improvement initiative to address CLABSI in the ICU, the Evidence-Based Practice (EBP) Council, a clinical nurse-led structure at Kaiser Permanente Sacramento Medical Center, evaluated the evidence behind the patient bathing practice.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”quality” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Empirical Quality Outcomes<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Demonstrating the impact Kaiser Permanente nurses are making in the lives of our members, patients, and communities we serve.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"Nurse<\/a><\/div>

Reducing CLABSI in the ICU: A staff nurse-led quality improvement initiative\u00a0<\/a><\/h3 >

A quality improvement initiative led by the ICU Unit Practice Council- Quality Committee addressed the increasing incidence of CLABSI observed in unit-level trended data.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"2<\/a><\/div>

Increasing registered nurse-to-patient communication\u00a0\u00a0<\/a><\/h3 >

Effective communication between nurses and patients is essential in improving patient outcomes by building trust, enhancing adherence to treatment plans, and increasing patient satisfaction.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"25.-A-multipronged-response-to-lagging-survey-scores\"<\/a><\/div>

A multipronged response to lagging survey scores\u00a0\u00a0<\/a><\/h3 >

Identifying issues with discharge instructions, the unit\u2019s Care Experience Committee, a clinical nurse led group, and the leadership team revised their process and workflow in providing discharge instructions, which earned the center the 2024 Outpatient Surgery Magazine OR Excellence Award for Patient Satisfaction and Experience.\u00a0<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

We are recognized as a top hospital in our community and honored for quality, patient safety and advanced medical care by industry and media organizations.<\/p>\n","protected":false},"author":1,"featured_media":2155,"parent":1161,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_custom_body_class":"annual-report","_custom_post_class":"","footnotes":"","_links_to":"","_links_to_target":""},"ncal_area":[],"site_only":[106],"report_year":[58],"class_list":["post-1757","page","type-page","status-publish","has-post-thumbnail","hentry","site_only-mc","report_year-58","entry","has-media"],"yoast_head":"\nSacramento Medical Center - Kaiser Permanente Northern California 2024 Annual Nursing Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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