{"id":1548,"date":"2025-02-11T13:53:09","date_gmt":"2025-02-11T21:53:09","guid":{"rendered":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/?page_id=1548"},"modified":"2025-03-13T14:20:16","modified_gmt":"2025-03-13T21:20:16","slug":"fresno","status":"publish","type":"page","link":"https:\/\/nursingncal.kaiserpermanente.org\/annual-report\/2024-report\/medical-centers\/fresno\/","title":{"rendered":"Fresno Medical Center"},"content":{"rendered":"
[vc_row css_animation=”fadeIn” full_width=”stretch_row_content” remove_bottom_col_margin=”true” wpex_bg_image_source=”featured” el_id=”image-large-1″ el_class=”page-intro bg-dark”][vc_column css_animation=”fadeIn”][vc_row_inner content_placement=”middle” columns_right=”yes” el_class=”details”][vc_column_inner width=”3\/5″][vc_raw_html css=””]JTNDZGl2JTIwY2xhc3MlM0QlMjJyZXNwb25zaXZlLWlmcmFtZS1jb250YWluZXIlMjIlM0UlMEElM0NpZnJhbWUlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjB0aXRsZSUzRCUyMnZpZGVvJTIyJTIwc3JjJTNEJTIyJTBBaHR0cHMlM0ElMkYlMkZrcC5xdW11Y2xvdWQuY29tJTJGdmlldyUyRnZKNDNmWDNudjQ2bUpKSmRJa2lwRFIlMEElM0ZhdXRvUGxheSUzRGZhbHNlJTI2ZW1iZWQlM0R0cnVlJTI2aG9zdCUzRHdpZGdldHMlMjZhdXRvc2NhbGUlM0R0cnVlJTI2QXBwUHJvcGVydGllcy5QbGF5ZXJTaG93RW1iZWRCdXR0b24lM0R0cnVlJTIyJTIwYWxsb3dmdWxsc2NyZWVuJTNFJTNDJTJGaWZyYW1lJTNFJTBBJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=”2\/5″]

Fresno Medical Center<\/span><\/h1><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” remove_bottom_col_margin=”true” el_class=”page-nav-outer”][vc_column]
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Organizational Overview<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Transformational Leadership<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Structural Empowerment<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Exemplary Professional Practice<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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New Knowledge, Innovation & Improvements<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Empirical Quality Outcomes<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”circle-photo” el_id=”leadership-message”][vc_column width=”1\/6″][vc_row_inner][vc_column_inner][vc_single_image image=”1424″ img_size=”staff_entry” alignment=”right” css=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”2\/3″][vc_column_text css=””]\n

A message from Alec Jamieson, MSN, RN<\/strong>
\nAssociate Chief Administrative Officer
\nDirector of Nursing and Clinical Practice<\/h2>\n
\n

I am incredibly proud to highlight our ambulatory team\u2019s unwavering commitment to nursing excellence. Our journey towards achieving and maintaining the highest standards of nursing care is a testament to the dedication and hard work of each member of our team.<\/p>\n

Our commitment to nursing excellence is evident in the numerous initiatives and programs we have implemented, continually striving to improve the quality of care that we provide and improving the lives of those we serve.<\/p>\n

As part of our commitment to nursing excellence, Fresno continues to move forward in our Magnet Journey, reaching a significant milestone in our pursuit of excellence and the Magnet designation. Achieving Magnet designation is not just about meeting a set of standards; it is about fostering an environment where nurses are empowered, engaged, and equipped to provide the highest quality of care. This journey underscores our commitment to nursing empowerment, quality care, and professional development.<\/p>\n

The initiatives we have undertaken in 2024 have had a profound impact on our practice and patient outcomes. Fresno continues to demonstrate excellence in the care we provide in our award-winning stroke program, our diabetic retinal eye scans, breast and colon cancer screening, smoking cessation blood pressure management and more. In our efforts to improve patient safety and quality outcomes, we are making significant strides, and our nurses play an integral role in all this work. Our focus on reducing length of stay, enhancing care management programs, and optimizing outcomes within our numerous quality measures are just a few examples of how we are driving improvements and achieving remarkable results.<\/p>\n

As we continue our partnership and collaboration with our hospital partners, it is imperative that we highlight the teams we mentor, guide, and lead and share the stories of our nurses going above and beyond, exemplifying the dedication and excellence that define our nursing practice.<\/p>\n

Together, we are making a difference in the lives of our patients and setting new standards for nursing excellence. Thank you for your unwavering commitment and exceptional contributions.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_id=”testimonial” el_class=”bg-dark”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]“I could not have received better care from the emergency room to the hospital – all around. Thank you! Great staff from the physicians, nurses, and specialties and service personnel.”<\/strong><\/p>\n

\u2014Joyce<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” content_placement=”middle” equal_height=”yes” remove_bottom_col_margin=”true” el_id=”overview” el_class=”bg-dark border-top-fff”][vc_column width=”1\/2″][vc_single_image source=”featured_image” css=””][\/vc_column][vc_column width=”1\/2″ el_class=”about-text”]

About<\/span> Fresno Medical Center<\/span><\/h2><\/div>

We are recognized as a top hospital in our community and honored for quality, patient safety and advanced medical care by industry and media organizations.<\/p>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_id=”accolades”][vc_column][vc_row_inner][vc_column_inner el_class=”hospital-awards”][vc_single_image image=”2039″ css=””][vc_single_image image=”2045″ css=””][vc_single_image image=”2050″ css=””][vc_single_image image=”1285″ css=””][vc_single_image image=”1573″ css=””][vc_single_image image=”1574″ css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”35″][vc_column_inner width=”1\/3″][vc_column_text css=””]Centers for Medicare & Medicaid Services (CMS)<\/b>
\n2025 Star Ratings: 4.5 out of 5 stars[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]Institute for Healthcare Improvement<\/b>
\nLevel 2 Age-Friendly Health Systems Participant[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]The Joint Commission<\/b>
\nGold Seal of Approval\u00ae for Hospital Accreditation; Primary Stroke Center Certification[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”35″][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]American College of Surgeons<\/b>
\nLevel 1 \u2013 Comprehensive Excellence Geriatric Surgery Verification[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=”fadeIn” full_width=”stretch_row” equal_height=”yes” remove_bottom_col_margin=”true” el_id=”fast-facts” el_class=”bg-pale-blue”][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=””]\n

2024 By the Numbers<\/h3>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”bottom” remove_bottom_col_margin=”true” el_class=”statsblock by-the-numbers”][vc_column_inner width=”1\/3″][vc_single_image image=”1448″ css=”” el_class=”icons” visibility=”hidden”][vc_column_text css=””][\/vc_column_text][vc_column_text css=””]\n

743<\/h4>\n

Registered nurses<\/p>\n

15<\/h4>\n

Nurses hired<\/p>\n

9<\/h4>\n

Nurse residents hired<\/p>\n

3.5%<\/h4>\n

Average turnover[\/vc_column_text][vc_single_image image=”1358″ img_size=”” css=”” el_class=”nurses”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”1360″ css=”” el_class=”cap”][vc_column_text css=””]\n

24.3%<\/strong><\/h4>\n

Board certified nurses<\/p>\n

25%<\/strong><\/h4>\n

Associate\u2019s degree\/diploma in nursing<\/p>\n

63%<\/strong><\/h4>\n

Bachelor’s degree in nursing<\/p>\n

11%<\/strong><\/h4>\n

Master’s degree in nursing<\/p>\n

1%<\/strong><\/h4>\n

Doctorate degree in nursing[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]\n

6<\/h4>\n

Conference posters & presentations<\/p>\n

2<\/h4>\n

New Caritas Coaches<\/p>\n

3<\/h4>\n

Evidence-Based Practice graduates[\/vc_column_text][vc_single_image image=”1361″ img_size=”” css=”” el_class=”nurses”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”leadership” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Transformational Leadership<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=”” el_class=”block-intro”]Fostering a culture of innovation and adaptability to evolve the way we provide care.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]
\"Angel_Babies_group-Picture\"<\/a><\/div>

Community volunteering<\/a><\/h3 >

Nurses and doctors in the Maternal Child Health department make caring connections with their patients daily. They work together to support new moms, their partner and baby.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Stroke-Education_Trail-Fest_Picture--low-res\"<\/a><\/div>

Nurses provide stroke education at Clovis Trail Fest<\/a><\/h3 >

Even the threat of rain couldn\u2019t dampen the enthusiasm of volunteer nurses from Kaiser Permanente Fresno Medical Center who provided blood pressure screenings and stroke education to the community during the eighth annual Clovis Trail Fest.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Cert_Nurse_Celebration_photo\"<\/a><\/div>

Celebrating certified nurses<\/a><\/h3 >

\u201cWe are hosting this event to encourage our nurses to grow professionally,\u201d Assistant Nurse Manager Xo Vang, Telemetry, said. \u201cThe data shows that certified nurses have better patient outcomes, improved patient safety, and increased job satisfaction.\u201d<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Beverly<\/a><\/div>

Fresno Coordinating Council<\/a><\/h3 >

In 2024 the Coordinating Council went through some restructuring giving more ownership to the staff nurse by creating a staff chair and chair-elect role and realigning the department manager to a supportive role.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"2<\/a><\/div>

Celebrating our Fresno nurses<\/a><\/h3 >

Through our awards programs, we recognize nurses and care partners who exemplify excellence and provide high-quality, compassionate care to our members and patients.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”empowerment” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Structural Empowerment<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Empowering nurses to actively contribute their ideas and suggestions to help achieve organizational goals and enhance health outcomes effectively.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"Gurpurab-group-with-Susana\"<\/a><\/div>

Gurpurab celebration spreads love and kindness<\/a><\/h3 >

A dedicated group of Kaiser Permanente employees organized an event to celebrate Gurpurab, a festival to celebrate the birthday of Guru Nanak Dev Ji, who is the founder of Sikhism and the first Sikh Guru.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Chris_Cheryl_Mentor\"<\/a><\/div>

Supporting the future of nursing<\/a><\/h3 >

Several nurse leaders supported the future of nursing by serving as a mentor to nurses new to their practice.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"A<\/a><\/div>

Fresno nurses soar to new heights in their practice<\/a><\/h3 >

Kaiser Permanente nurses demonstrated their commitment to creating and sustaining a culture of excellence by advancing their professional practice through earning advanced degrees, moving to the next level of the clinical ladder, obtaining national board certification, and graduating from the nurse residency program.\r\n<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”practice” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Exemplary Professional Practice<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Utilizing evidence to deliver care that aligns with Kaiser Permanente\u2019s mission and vision, and our nursing Professional Practice Model.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"Pediatric_crash_cart\"<\/a><\/div>

Improving care of pediatric surgery patients<\/a><\/h3 >

Pediatric surgery patients are a sensitive population requiring specialized care. The Post Anesthesia Care Unit team recognized a need for enhanced pediatric education and initiated a quality improvement project to strengthen care for this population.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Geriatric-Symposium-escaperoom\"<\/a><\/div>

Improving care for our aging population<\/a><\/h3 >

Kaiser Permanente Fresno provides high-quality, compassionate care for its aging population. The Geriatric Committee, comprised of registered nurses from all levels of care, organized the inaugural Geriatric Symposium in 2024.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"NPD_Council_2024\"<\/a><\/div>

Nursing Professional Development<\/a><\/h3 >

The Nursing Professional Development Council, a part of our shared governance structure, was developed to provide nurses with support and structural empowerment to increase clinical nurse engagement.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"UBC<\/a><\/div>

Unit Based Councils engaged in Quality Improvement, Patient Safety and Care Experience<\/a><\/h3 >

The Unit Based Council (UBC) at Kaiser Permanente Fresno represent nurses from all inpatient departments in Patient Care Services and including Utilization Management and the Emergency Department.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”innovation” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

New Knowledge, Innovation & Improvements<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Continually evolving to advance patient care rooted in evidenced-based practice, research, and innovation.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"Krystal_Danny_ADS_posterpresentation\"<\/a><\/div>

Nursing research studies<\/a><\/h3 >

Two of KP Fresno\u2019s geriatric-certified nurse\u2019s recently had the opportunity to present at the National American Delirium Conference in Sacramento in June.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"2<\/a><\/div>

Sharing Healthy Workforce at the 46th Annual Association of California Nurse Leaders Conference\u202f<\/a><\/h3 >

Due to the success of this program, the Healthy Workforce Institute is being spread to departments throughout Patient Care Services.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Innovation<\/a><\/div>

Utilizing gamification to enhance staff satisfaction and engagement in learning<\/a><\/h3 >

The Nursing Professional Development Specialist team (NPDS) created a new and innovative approach to mandatory annual education this year using an interactive learning approach called gamification.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_id=”quality” el_class=”mc-section-header”][vc_column][vc_column_text css=””]\n

Empirical Quality Outcomes<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”carousel-stories”][vc_column][vc_row_inner el_class=”call-out”][vc_column_inner][vc_column_text css=””]\n

Demonstrating the impact Kaiser Permanente nurses are making in the lives of our members, patients, and communities we serve.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]

\"Goal<\/a><\/div>

Reducing Central Line Associated Blood Stream Infections using adherence of bundle elements and standard work<\/a><\/h3 >

At Kaiser Permanente Fresno, reducing Central Line Associated Blood Stream Infections (CLABSIs) was a top priority for 2024. This was achieved with standard work, high oversite, and adherence to the CLABSI bundle prevention.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"ED-Fall-Risk-sign\"<\/a><\/div>

Emergency Department nurses bring a fresh perspective on fall prevention<\/a><\/h3 >

With some creative changes, reinvented fall prevention kits, and education provided to the ED team, they have fostered a culture of ownership and accountability which has resulted in an over 46% reduction in falls from 2023 to 2024.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
\"Goal<\/a><\/div>

All Surgical Site Infection prevention strategies<\/a><\/h3 >

The Perioperative Services team identified the root causes contributing to the SSIs and implemented process changes that have been instrumental in the successful reduction of SSIs in 2024.<\/p><\/div>

Read more →<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

We are recognized as a top hospital in our community and honored for quality, patient safety and advanced medical care by industry and media organizations.<\/p>\n","protected":false},"author":1,"featured_media":1565,"parent":1161,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_custom_body_class":"annual-report","_custom_post_class":"","footnotes":"","_links_to":"","_links_to_target":""},"ncal_area":[],"site_only":[106],"report_year":[58],"class_list":["post-1548","page","type-page","status-publish","has-post-thumbnail","hentry","site_only-mc","report_year-58","entry","has-media"],"yoast_head":"\nFresno Medical Center - Kaiser Permanente Northern California 2024 Annual Nursing Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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