To improve the patient care experience and strengthen communication, the Labor and Delivery Nursing Unit Council, spearheaded by Janine Bonanno, BSN, RN, RNC-OB, C-EFM, and Yasaman Badakhshan, BSN, RN, developed patient care boards in every patient room on the unit. These boards serve as a vital tool for sharing key information, ensuring patients and families feel informed and engaged in their care journey.
To create a patient-centered design, council members collaborated with the Care Experience Council as well as the Patient Advisory Council, gathering valuable feedback directly from patients. This partnership ensured the boards met the needs of those they were designed to serve.